Welcome to the ROCC Support Services Help Portal.

Please see our knowledge books and forums below for frequently asked questions. If you are unable to find answers to your questions there, feel free to submit an electronic support ticket. Please note: e-tickets are not reviewed on weekends.

To file a support ticket, please click on 'Submit A Request' on the left.

Knowledge Tags


Brightspace  /  CDT  /  course development  /  D2L  /  Desire2Learn  /  instructional design  /  LMS  /  Tutorial  / 

Knowledge Book Pages Rated Most Helpful


Student FAQs ~ What is Desire2Learn and eLearn?
Student FAQs ~ Logging In and Log In Problems
Student FAQs ~ Getting Started with Navigating the Course
Student FAQs ~ Contacting Other Students or the Entire Class
Student FAQs ~ Contacting My Instructor
Student FAQs ~ What is ROCC?
Student FAQs ~ Email - how do I forward to my personal email?
Student FAQs ~ Online Readiness Course (free)
Turnitin ~ Guides and Manuals
Student FAQs ~ Textbooks/eBooks